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Loan Servicing Specialist FL
St. Petersburg, FL
Job Description
The Loan Servicing Specialist will be responsible for escrow processing and analysis, and paid loan processing and payment applications for the loan operations department.
Responsibilities include but are not limited to:
Exact compensation may vary based on skills, experience, and location.
$40,800.00
$68,000.00
Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
Responsibilities include but are not limited to:
- Research missing or misapplied loan payments.
- Process loan payment reversals.
- Provide payoff letters.
- Handle customer inquiries or research.
- Assist Lender's to resolve customer complaints or issues.
- Answer incoming customer phone calls.
- Perform maintenance on payment schedules, rates and billing records.
- Set up ACH - AFT records.
- Complete change of address requests.
Required Skills:
- Proficient in Excel, Word and Outlook.
- Strong verbal and written communication skills.
- Ability to communicate professionally with peers, management and customers.
- Ability to work in a team environment.
- Ability to handle confidential materials.
- Ability to meet deadlines and handle stressful situations.
- Knowledge of federal banking regulations.
Required Experience:
- High School Diploma or GED and a minimum of two years related experience.
Exact compensation may vary based on skills, experience, and location.
$40,800.00
$68,000.00
Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$40,800.00-$68,000.00
Required Education
High School or Equivalent
Required Experience
2+ years
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