Position Title:Mortgage Operations Support Specialist

Business Unit:Mortgage Administration

Reports to:Mortgage Banking Operations Manager

Position Overview:

In the Mortgage Operations Support Specialist position, you will play a vital role in providing support to the various functional areas of the Retail Mortgage Operations group. You will be responsible for a variety of duties which may include project involvement, report creation and distribution, scheduling and deadline support, training and meeting related assistance, as well as collaborating with leadership to streamline processes and improve efficiencies for the team.

Primary Responsibilities:

Provides process related support for various areas of our Operations Team including, but not limited to fee processing, managing centralized mailbox for updates (flood certificates), assignment of notifications for appraisal orders, mailing and receiving signed disclosures.

Creates and distributes key operations reports to our Operational and Sales Leadership team.

Provides support for meetings, scheduling and calendar management, training assistance, and various resource and supply related items for the Operations Team.

Provides support and assistance with our priority projects and related resources or materials as needed.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Ability to work and multi-task in a fast paced environment

Detail-oriented

MS Word - Intermediate Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A