Assistant Director of Residence Life
Boone, NC 
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Job Description
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Position Title Assistant Director of Residence Life
Working Location (City, State) Boone, NC
Faculty Rank
Provide Rank
Position Number 070731
Department University Housing-Residence Life - 325000
Description of University
Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Position Summary Information

Minimum Qualifications
  • Completion of a Master's degree
  • 5 years professional experience in Housing or Residence Life
  • Experience supervising and training undergraduate staff, program development and implementation, crisis intervention, and student counseling or advisement
  • Excellent communication skills including excellent writing skills as demonstrated in the application materials
License/Certification Required
Preferred Qualifications
  • Master's and/or doctorate degree in student affairs, counseling, higher education, or related field
  • Experience supervising graduate and full-time staff
  • Demonstrated professional involvement

Essential Duties and Responsibilities
Supervision
  • Supervise 2-3 Master's Level Professional Coordinators
    • Conduct weekly one-on-one meetings with staff members
    • Work to create an environment of mutual support and encouragement of teamwork
    • Complete formal evaluations of staff members and provide ongoing feedback
    • Provide biweekly training or development for Coordinators
    • Oversee management of programming and staff development budgets.
  • Work closely with Student Leadership (Residence Hall Association, National Residence Hall Honorary, and Leadership Development Initiatives) and Training (Professional Staff, Graduate staff and RA Staff training .

Administration
  • Co-chair Training and Development Committee
  • Discuss, implement, and evaluate policy-making decisions affecting Residence Life
  • Provide input and assist in the preparation of the Residence Life budget
  • Meet weekly with Associate Director of University Housing for Residence Life
  • Develop and maintain collaborative relationships with other departments and offices
  • Coordinate staff manual revisions and oversee the dissemination of policy and protocol updates and changes
  • Serve on committees, task forces, and search committees as requested or approved by supervisor
  • Serve on at least one non-UH committee in Student or Academic Affairs
  • Perform administrative tasks as delegated by the Senior Associate Director of University Housing for Residence Life (i.e. coordination of RA break duty, facilitation of all Residence Life meetings, etc.)

Case & Crisis Management
  • Clearly communicate, interpret, and enforce department and university policies to staff and students
  • Ensure staff members are appropriately confronting and documenting behavior issues and concerns
  • Review all incident reports and documentations and consult with the Office of the Dean of Students as needed
  • Consult on educational interventions to minimize behavioral issues within the community
  • Supervise the case management responsibility for Coordinators, including follow-up and referrals in consultation with the Office of the Dean of Students Adjudicate student conduct cases as needed
  • Serve as a resource and referral for students of concern
  • Provide leadership during crises in the residence hall and in the greater campus community
  • Guide staff through successful implementation of the Residence Life and Appalachian State crisis protocol

Community Development
  • Be accessible, visible, and present during all check-in and check-out dates
  • Make efforts to get to know residents, students, and staff, maintaining a level of visibility with each group
  • Promote student involvement in residence hall activities, hall governance, and general co-curricular campus life
  • Attend staff-planned community development activities and educational events
  • Promote recognition and appreciation of students and staff
  • Create the vision and goals for the side of campus in which they oversee

Inclusivity
  • Develop departmental expectations, policies, procedures, and resources to support the development of an inclusive community
  • Hold self, students, and staff members accountable to departmental, divisional, and university expectations regarding diversity, equity, and inclusion
  • Challenge colleagues and staff to recognize their biases and grow in their understanding of themselves
  • Develop and utilize skills to work with diverse student and staff populations
  • Maintain sensitivity to different perspectives and identities
  • Address all incidents of bias
  • Learn ways to advocate for the needs of all staff and students

Staff Employment
  • Assist the Assistant Director for Recruitment, Selection, and Training with oversight of hiring, onboarding, and corrective coaching of full-time and part-time staff members including students
  • Train supervisors in techniques and methods for instituting on-going constructive and evaluation of staff
  • Conduct periodic evaluations of job descriptions, staff remuneration, and staffing structure

Liaison Relationships
  • Develop and maintain collaborative working relationships with campus partners
  • Attend one Residence Hall Association and Resident Assistant Council meeting a semester
  • Work closely with University Housing - Student and Administrative Services staff regarding room changes, consolidations, occupancy reports, withdrawals, etc.
  • Work closely with University Housing - Facilities Staff regarding maintenance and housekeeping concerns
  • Serve as liaison to parents for area of responsibility
Type of Position Full Time Position
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Schedule/Hours Monday-Friday 8-5, with some evening and weekend hours. Position serves in 5 person on-call rotation.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff Yes
Suggested Salary Range $65,000 - $68,000
Physical Demands of Position
Lift 25 pounds; ability to walk stairs; ability to respond to a crisis or emergency on any floor in any residence hall
Posting Details Information

Posting Date 04/23/2024
Closing Date 05/13/2024
Open Until Filled No
Evaluation of Applications Begins 04/30/2024
Proposed Date of Hire 06/17/2024
Special Instructions to Applicants
Please attach required documents:
  • Cover Letter
  • Resume
  • List a minimum of 3 professional references in the application or attach a List of References with Contact Information
Search Chair Name Dr. Brandon Nelson
Search Chair Email nelsonbe@appstate.edu
Quick Link
Posting Number 201501413P

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
Monday-Friday 8-5, with some e
Required Education
Bachelor's Degree
Required Experience
5+ years
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