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Program Specialist - Wraparound I

Please see Special Instructions for more details.

Applicants must complete and submit an electronic application for employment to be considered.  The application must be completed in full detail for your qualifications to be considered.

Applicants are required to upload the following documents with their electronic application: 
  • Resume 
  • Cover Letter  
  • List of References 

Applicants are required to upload a list of references of at least three (3) professional references that include: 
  • Name 
  • Company Name 
  • Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. 
  • Email Address 
  • Contact Phone Number 

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Posting Details

Position Information

Position Number 998445
Functional Title Program Specialist - Wraparound I
Position Type Research
Position Eclass EP - EHRA 12 mo leave earning
University Information
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.
Primary Purpose of the Organizational Unit
The Center for Youth, Family, and Community Partnerships engages in partnerships for healthy children and families by bridging research, policy, and practice. The Center’s mission is to build the capacity of families, service providers, researchers, teachers, and communities to ensure the health and well-being of children and youth.
Position Summary
The person filling this position will provide training and local coaching support in the implementation of High Fidelity Wraparound to sites including but not exclusive to Tiered Care Coordination pilot sites and SOC sites. This position includes training, coaching, and organizational support. The position will be stationed from home with frequent travel to UNCG and statewide.
Minimum Qualifications
  • Bachelor’s degree in social work, psychology, counseling, education, or related with 2 years experience working with children, youth, and/or families.
  • At least three (3) years of experience in providing an evidence-based behavioral health model or intervention or Child and Family Team training or facilitation.
  • Experience in providing training to others, particularly in behavioral health, child welfare, juvenile justice, or other related areas.
  • Experience in the direct provision or oversight of children’s mental health services.
Additional Required Certifications, Licensures, and Certificates
n/a
Preferred Qualifications
  • Master’s degree in social work, psychology, counseling, or education preferred
  • Knowledge of implementation science and experience in using that knowledge to successfully implement evidence-based interventions in multiple communities.
  • Exceptional verbal and written communication skills
  • Ability to work cooperatively by demonstrating professional, ethical, and respectful behavior.
  • Uses data to problem-solve and develop a continuous quality improvement process across systems and supports how other Implementation Specialists utilize data in their work with sites.
  • Leadership, coaching, and teambuilding skills
  • Ability to manage conflict and works well with diverse workforce.
  • Works to ensure the HFW and SOC principles and values are incorporated into all aspects work.
Special Instructions to Applicants
Applicants must complete and submit an electronic application for employment to be considered.  The application must be completed in full detail for your qualifications to be considered.

Applicants are required to upload the following documents with their electronic application: 
  • Resume 
  • Cover Letter  
  • List of References 


Applicants are required to upload a list of references of at least three (3) professional references that include: 
  • Name 
  • Company Name 
  • Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. 
  • Email Address 
  • Contact Phone Number 

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.
Recruitment Range Commensurate with Experience
Org #-Department Center-Youth-Families & Comm - 11504
Job Open Date 06/30/2022
For Best Consideration Date
Job Close Date
Open Until Filled Yes
FTE 1.000
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year 12
FLSA Exempt

Key Responsibilities

________________________________________________________________________________________________________________________

Percentage Of Time 40%
Key Responsibility
Training Support
Essential Tasks
1. Provides foundational training in High Fidelity Wraparound for wraparound teams and other community partners’ tiers of case management/care coordination. 
2. Trains and provides support to agency leadership to ensure provision of High Fidelity Wraparound implementation. 
3. Works with the project manager on resolving local and systemic barriers to improved outcomes. 
4. Supports the lead implementation specialist’s plan for training or implementation needs.
Percentage Of Time 40%
Key Responsibility
Provider and Community Support
Essential Tasks
1. Assists providers in interviewing and selection of staff for HFW teams. 
2. Provides on-site and virtual coaching and technical assistance to HFW teams. 
3. Tracks and supports all Wraparound team members (coach, facilitators, family and youth peer support) in moving through their certification process. 
4. Supports and works with lead implementation specialist on their plan to support coaches and train and credential their staff within their agencies. 
5. Supports the HFW teams in use of the HFW tools (Strengths, Needs, Culture Discovery (SNCD), Transition Readiness Scale, NC HFWTP monitoring tools). Works with lead implementation specialist, Wraparound team and Local Management Entity-Managed Care Organization (LME-MCO) to resolve any barriers re: referrals, connecting families to services, coordination of care across agencies and teaches wraparound team to resolve issues on their own.
Percentage Of Time 15%
Key Responsibility
Data Analysis and Report Preparation
Essential Tasks
1. Supports the lead implementation specialist’s reporting of data to the Wraparound team and agency leadership to continually improve quality of service. 
2. Supports training and implementation to local HFW teams for use of the Wrapround Fidelity Index- Short Version (WFI-EZ) tool and preparing evaluation reports for Coaches, LME-MCOs and state agencies.
Percentage Of Time 5%
Key Responsibility
Other duties as assigned
Essential Tasks
Other duties as assigned

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort Reading - F, Writing - F, Hearing - F, Talking - F, Standing - F, Sitting - F
Work Environment Driving - Car/Truck - F, Inside - C

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate how you learned of this vacant position for which you are applying:
    • CAA
    • NCAA Arts
    • ICFAD
    • SECCAC
    • Arts Council of the African Studies Association
    • Professional Job Board
    • InsideHigherEd
    • Social Media
    • Networking
    • UNCGjobsearch website
    • Other
  2. If you selected "Other", please provide the name of the resource here.

    (Open Ended Question)

  3. * Are you eligible to work in the United States without sponsorship?
    • Yes
    • No